• What is your return policy for candlesAll candle purchases are final sale
  • What is your return policy for jewelry? All jewelry purchases are final sale.
  • What is your return policy for clothing purchases and all other purchase? Store credit only and must be returned within 7 days. Any damages must be reported within 2 days of receiving merchandise or cannot be returned. Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost. Items must not show signs of wear and must have original tags attached. Shipping cost are non-refundable. Customer will pay for return shipping label. 
  • All sale items are final sale

*Please note if an order returns back to us due to an incorrect or undeliverable address entered you will need to pay the additional shipping for the order to be re-shipped.*

Please send returns to:


    7305 Nolensville Road

    Nolensville, TN 37135

    If you have any questions please email our customer support team at support@nellamoon.com !