Return Policy

FREE SHIPPING for all U.S. orders over $50!

What is your return policy for candles? All candle purchases are final sale.

What is your return policy for jewelry? All jewelry purchases are final sale.

What is your return policy for clothing purchase online? Store credit only. Any damages must be reported within 3 days of receiving merchandise or cannot be returned. Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost. Items must not show signs of wear and must have original tags attached. Returns must be issued as credit to the original form of payment. If this is not possible, returns will be issued in the form of store credit. Please send returns to:

Nellamoon

7305 Nolensville Road

Nolensville, TN 37135

If you have any questions please email our customer support team at support@nellamoon.com !

handmade in Nashville

clean ingredients

female owned business

sustainable packaging

who we are

At Nellamoon we’ve been creating candles with SOUL since 2015! With each candle we make you’ll find our love for creativity turned into illuminating light. We hand-pour our candles with lots of love using the small batch technique at our candle studio in Nashville, TN. This technique ensures the attention to detail and the top quality of your candle, giving you the best fragrance possible!

Our mission is to serve the greater good through artisan candles that embody the bright light that shines within us all. To us, candle making has become something very personal and close to our hearts. After I lost my mom to cancer I wanted to do something that would bring tribute to how she lived her life with such grace, love and kindness. Each time you light your candle, we hope it serves as a symbol to shine your light and live your best life!

“In the same way, let your light shine before others, that they may see your good deeds and glorify your Father in heaven.” – Matthew 5:16

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