Return Policy

  • What is your return policy for candlesAll candle purchases are final sale
  • What is your return policy for jewelry? All jewelry purchases are final sale.
  • What is your return policy for clothing? We accept returns for refund to your original form of payment when postmarked or brought back instore within 7 calendar days from the date you receive your order. Damages must be reported within 3 days of receiving merchandise or cannot be returned. Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost. Items must not show signs of wear and must have original tags attached. Returns must be issued as credit to the original form of payment. If this is not possible, returns will be issued in the form of store credit.

Please send returns to:

Nellamoon 

7305 Nolensville Road

Nolensville, TN 37135

If you have any questions please email our customer support team at support@nellamoon.com !

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